PRIVACY POLICY
1. General Provisions
1.1. This Privacy Policy governs the principles regarding the collection, processing, and storage of personal data. Personal data is collected, processed, and stored by the data controller, LUX LASHES OÜ (hereinafter referred to as the "Data Controller"). 1.2. A data subject within the meaning of this Privacy Policy is a customer or other natural person whose personal data is processed by the Data Controller. 1.3. A customer within the meaning of this Privacy Policy is anyone who purchases goods or services from the Data Controller's website. 1.4. The Data Controller follows the data processing principles provided by legislation, including processing personal data lawfully, fairly, and securely. The Data Controller is able to confirm that personal data has been processed in accordance with the provisions of the law.
2. Collection, Processing, and Storage of Personal Data
2.1. The personal data collected, processed, and stored by the Data Controller is gathered electronically, primarily via the website and e-mail. 2.2. By sharing their personal data, the data subject grants the Data Controller the right to collect, organize, use, and manage personal data that the data subject shares with the Data Controller, directly or indirectly, when purchasing goods or services on the website for the purposes defined in the Privacy Policy. 2.3. The data subject is responsible for ensuring that the data provided is accurate, correct, and complete. Providing knowingly false information is considered a violation of the Privacy Policy. The data subject is obliged to immediately notify the Data Controller of any changes to the submitted data. 2.4. The Data Controller is not responsible for any damage caused to the data subject or third parties resulting from the submission of false data by the data subject.
3. Processing of Customers' Personal Data
3.1. The Data Controller may process the following personal data of the data subject: 3.1.1. First and last name; 3.1.2. Date of birth; 3.1.3. Phone number; 3.1.4. E-mail address; 3.1.5. Delivery address; 3.1.6. Current account number; 3.1.7. Payment card details. 3.2. In addition to the above, the Data Controller has the right to collect data about the customer that is available in public registers. 3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation (GDPR):
a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
- b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
- c) processing is necessary for compliance with a legal obligation to which the controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. 3.4. Processing of personal data according to the purpose of processing: 3.4.1. Purpose – Security and safety: Maximum retention period – according to the terms specified by law. 3.4.2. Purpose – Order processing: Maximum retention period – 5 years. 3.4.3. Purpose – Ensuring the functioning of e-store services: Maximum retention period – 5 years. 3.4.4. Purpose – Customer management: Maximum retention period – 5 years. 3.4.5. Purpose – Financial activities, accounting: Maximum retention period – according to the terms specified by law. 3.4.6. Purpose – Marketing: Maximum retention period – 5 years. 3.5. The Data Controller has the right to share customers' personal data with third parties, such as authorized processors, accountants, transport and courier companies, and companies providing transfer services. The Data Controller is the controller of personal data. The Data Controller transmits the personal data necessary for making payments to the authorized processor Maksekeskus AS. 3.6. When processing and storing the data subject's personal data, the Data Controller implements organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, or any other unlawful processing. 3.7. The Data Controller stores the data subjects' data depending on the purpose of the processing, but for no longer than 5 years.
4. Rights of the Data Subject
4.1. The data subject has the right to access and review their personal data. 4.2. The data subject has the right to receive information about the processing of their personal data. 4.3. The data subject has the right to supplement or correct inaccurate data. 4.4. If the Data Controller processes the data subject's personal data based on the data subject's consent, the data subject has the right to withdraw their consent at any time. 4.5. To exercise their rights, the data subject can contact the e-store's customer support at luxlashes.ou@gmail.com. 4.6. To protect their rights, the data subject may file a complaint with the Data Protection Inspectorate (Andmekaitse Inspektsioon).
5. Final Provisions
5.1. These data protection terms have been prepared in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the legislation of the Republic of Estonia and the European Union. 5.2. The Data Controller has the right to change the data protection terms in part or in full, informing the data subjects of the changes via the website www.luxlashes.ee.